2026-05-05T12:00:54.039Z http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai

ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai:2:11704 2025-11-13T11:59:28Z 2

DETERMINING THE SIGNIFICANCE OF THE QUALITY DIMENSION OF BANKING SERVICES IN CROATIA BASED ON THE SERVQUAL MODEL 2023 336.71(497.5):[005.52:005.33 http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/2/11704 https://stedj-univerzitetpim.com/wp-content/uploads/2024/01/STED-Journal-Volume-5-Issue-2-November-2023.pdf M. Pavlović B. Tešić article https://doi.org/10.7251/STED2302029P 5 2 29 49 2637-2150 STED Journal - Journal of Social and Technological Developmen