2026-06-11T00:02:01.393Z http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai

ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai:1:1710 2023-12-15T00:45:41Z 1

IMPROVING SERVICE QUALITY IN HOSPITALITY WITH INFORMATION TECHNOLOGY 2011 http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/1/1710 A. NJeguš G. Đoković In order to improve service quality, enhance operational efficiency and reduse costs, the hotel business have widely adopted and implemented information technologies. In this paper, the key features of modern information technologies that affect the improvement of service quality in hospitality, are presented. conferenceObject 117 131 Zbornik naučnih i stručnih radova, VIII međunarodni naučno stručni simpozijum - Hotelska kuća 2011.