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E-Learning Experiences of Higher Education Institutions in The Republic of Serbia During Covid-19, Content Analysis and Case Study ITS Belgrade 2020 http://ezaposleni.singidunum.ac.rs/rest/sciNaucniRezultati/oai/record/1/10066 https://www.researchgate.net/publication/349053794_Goran_RADIC_Bojan_S_RISTIC_Svetlana_ANDELIC_Valentin_KULETO_and_Milena_ILIC_E-Learning_Experiences_of_Higher_Education_Institutions_in_The_Republic_of_Serbia_During_Covid-19_Content_Analysis_and_Case_ G. Radić B. Ristić S. Anđelić V. Kuleto M. Ilić The hasty entering into the online learning system caused by the Covid-19 pandemic has brought certain benefits tostudents, governments and educational institutions, while on the other hand it has demonstrated certain shortcomings.Neither all students have fast internet, functional hardware, or the required level of information and communicationtechnology skills nor all educators have digital competence. Apart from students, educators were even more expected toknow information and communication technologies, and those who do not have required knowledge did not have enoughtime to get to know and learn. The transition to online learning has been a big challenge for governments, educationsystems and schools, so it is important to share knowledge and experience to learn important lessons because due to theCovid-19 pandemic the online learning expectations are high. The online learning system is considered to be the basis forcreating a hybrid form of learning and a catalyst for a change of formal education.The paper is based on the available information using the content analysis method and observation with participationdescribes the experiences of higher education institutions in the Republic of Serbia with e-learning concepts which thoseinstitutions used for teaching students as a response to Covid-19 epidemiological measures, the prohibition of assemblyand a state of emergency that has been declared throughout the country.Paper presents a case study as an example of good practice E-learning Experience of Information Technology School –ITS which uses a proactive approach and nurtures the quality culture. ITS is the first accredited private higher educationinstitution in the sphere of information technology in Serbia. In addition to offering quality in the sense of excellentconditions for studying, state-of-the-art equipment, and highly trained personnel, ITS prepares students for a practicalprofessional in IT while they are still in school. In the ITS curriculum, the school has included global computer scienceeducation standards, implemented top-quality programs and it`s incorporated founders’ experience after years of workingin IT education. conferenceObject 8868 8879 Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7